Terms of Service

These terms describe how visitors, buyers, installers, EPC teams, and asset owners may use the Goodwe website and inquiry services. The information on this website is provided for business evaluation and project discussion. It does not replace a site-specific electrical design, utility interconnection approval, local code review, or contract document.

Use of information

Product descriptions, application notes, monitoring explanations, and service workflows are intended to help qualified project teams prepare better questions. Final equipment selection must consider PV array design, MPPT voltage window, battery communication, grid code, installation environment, and applicable safety standards. Goodwe may update page content when products, standards, or support processes change.

Inquiries and quotations

Submitting a form does not create a purchase agreement. A quotation, delivery commitment, warranty term, or technical approval is valid only when confirmed through authorized commercial documentation. Users are responsible for providing accurate project details and for verifying local regulatory requirements.

Acceptable use

Visitors may not misuse forms, attempt to disrupt website operation, copy content for misleading resale, or represent Goodwe specifications without authorization. We may decline requests that are incomplete, fraudulent, outside supported regions, or inconsistent with safe renewable energy deployment.

Limitation

Website materials are offered without guarantee that a product is suitable for every site. Renewable energy performance depends on weather, installation quality, utility rules, load behavior, equipment configuration, and maintenance practices.